Shipping policy

We're thrilled to have you embark on your wellness journey with Natify's sea moss gel. Here's everything you need to know about our shipping process:

Processing Time:

Your order is important to us, and we strive to process it promptly. Please allow 3-5 business days for us to carefully prepare and package your Natify sea moss gel.

Shipping Methods:

Once your order is ready, we offer lightning-fast shipping options to get our premium sea moss gel to your doorstep as quickly as possible. Our standard shipping timeframe is 1-2 business days.

Shipping Costs:

For orders totaling $100 or more, we're pleased to offer free shipping within the United States. For orders below $100, a flat shipping fee will apply, which will be calculated during the checkout process.

Shipping Locations:

Currently, we ship within the United States of America. We're working diligently to expand our reach and bring the benefits of Natify sea moss gel to even more individuals.

Order Tracking:

As soon as your order is shipped, you'll receive a confirmation email containing your tracking information. This will allow you to keep a close eye on the journey of your package from our facility to your doorstep.

Change of Shipping Address:

If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that changes may not be possible if your order has already been processed for shipping.

Delays and Issues:

While we strive to ensure a seamless shipping experience, unforeseen circumstances such as weather events or carrier delays might occasionally impact delivery times. If you encounter any issues with your order's delivery, please reach out to our customer support team, and we'll work diligently to address the situation.

Feel free to contact us at support@natify.shop if you have any further questions or concerns about our shipping process. Your satisfaction is our priority, and we're here to assist you every step of the way.